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USA Salon & Spa Returns and Refund Policy

CHANGES, CANCELLATIONS AND RETURNS​: ​Orders accepted by USAS&S are not subject to changes or cancellation by Customer, except with USAS&S written consent. Any order that requires modification to USAS&S published specification, a special order, and that is subsequently changed or cancelled, is subject to fees including without limitation full material costs and labor services be paid for at cost, plus USAS&S standard overhead rate, anticipated profit of USAS&S and loss on materials purchased or on contract for the completion of the order. All returned goods must be authorized in advance by an authorized USAS&S representative and are subject to a minimum 25 % restocking fee; All unauthorized returns will be charged a 30% restocking fee. The customer is
responsible for the shipping costs associated with the return of an item. Items must be returned in their original condition and original packaging along with any paperwork, manuals or accessories. Items that are not returned in
their original condition and packaging will not be eligible for a refund or replacement. All sales of clearance items are final and no returns are allowed.


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