USA Salon & Spa Returns and Refund Policy
CHANGES, CANCELLATIONS AND RETURNS: Orders accepted by USAS&S are not subject to changes or cancellation by Customer, except with USAS&S written consent. Any order that requires modification to USAS&S published specification, a special order, and that is subsequently changed or cancelled, is subject to fees including without limitation full material costs and labor services be paid for at cost, plus USAS&S standard overhead rate, anticipated profit of USAS&S and loss on materials purchased or on contract for the completion of the order. All returned goods must be authorized in advance by an authorized USAS&S representative and are subject to a minimum 25 % restocking fee; All unauthorized returns will be charged a 30% restocking fee. The customer is
responsible for the shipping costs associated with the return of an item. Items must be returned in their original condition and original packaging along with any paperwork, manuals or accessories. Items that are not returned in
their original condition and packaging will not be eligible for a refund or replacement. All sales of clearance items are final and no returns are allowed.
I have purchased the Gibraltar 32" Portable Massage Table. Upon delivery, I noticed the that shipping company had left the table with some damage. I contacted Massage City Customer help and they promptly took care of the issue and I am back in business. The table quality and size is a perfect fit for my sports medicine practice and accommodates large athletes much better than the 30" tables. I will recommend my colleagues to purchase from Massage City in the future.
Massage table city did a great job! After searching for this table most warehouses had this table on back order. I had rapid email response from Massage table city and they shipped the table ASAP. I received my table in perfect condition and the customer service was great. I highly recommended this company
We only just got set up with one of the tables but it was easy to set up and take down. It was also comfortable for the clients. Good value for the price.
highly adjustable and comfortable!
Touch America Original Deluxe FaceSpace
I have only had the table for a couple of weeks now, and so far only had a chance to use it 3 times. However, it seems to be strong and sturdy. When I work I sometimes sit on the corner of the table, or lean against it, and this table doesn't budge. It has a great grip on the floor, and doesn't move even on smooth hardwood floors. The table it self is light, it gets a bit heavier with the carrying case, but this is a great carrying case, so I don't mind if it adds to the total weight.
I wasn't sure about the square face cradle, but people seem to like it, and my regular face cradle cover fits just fine. So it all works great. My previous table had a carrying case that kept falling apart each time I picked it up. I am thankful to have a case that holds together.
So far it feels like it was a very good purchase.
Been using the table for s month now. Found it to be very sturdy and easy-to-use. Setup and take down are both quick and easy once you get the leg height adjusted. Stores nicely under the bed when not being used. Worth every penny.
Good customer service, beautiful spa chair, good quality, quick shipping. I am happy of this purchase.
I am soooo pleased with this table. Not only is it wonderful for pregnant clients. But also larger people or big busted. So far all my clients have said it is very comfortable.
Super easy set up and quality is awesome.
Excellent table. Exactly what I was looking for! Great quality and fast shipping. Will order from here again.
Thank you for your prompt shipping. Assembly was easy enough and I'm ready to go.
Master Massage Roma II 30" Portable Massage Table 10025
Excellent table! A little heavy, but excellent!