Touch America Returns & Refund Policy
Money-Back Guarantee and Returns: If you are not satisfied with a product, you may return it within 30 days for a complete refund (excluding freight), after contacting TouchAmerica for a Return Merchandise Authorization (RMA) number. Products must be in new condition and returned in suitable packing material to qualify for a refund. A 15% restocking fee may be charged for any returned item. Customers are responsible for freight expenses associated with returning products to TouchAmerica.
Shipping for Warranty Replacements: TouchAmerica will cover the cost of shipping products replaced under warranty to customers in the contiguous USA only. International customers (as well as those in Alaska and Hawaii) must pay the freight costs for warranty replacement products. Customers are responsible for freight expenses associated with returning products to TouchAmerica.
I am loving the Torino Pedicure Chair! The chair is beautiful, the drawer containing the bowl slides easily. The only down side I can speak of is that there were no directions on how to assemble the chair. I emailed to ask for help and never received a response, We were able to figure it out but it took a very long time. Other that that, this chair has a wonderful massager in it, and it's really easy to clean. I really like it.
Really love it. Light, easy to handle.